Frequently Asked Questions
Everything you need to know about our legendary gear and service.
How can I ensure I'm ordering the correct size for Harley-Davidson® apparel?
Most of our apparel follows standard US sizing. We provide a detailed size chart on each product page. If you are between sizes, we generally recommend sizing up for riding jackets to allow for layering and movement.
What is your return policy for online purchases?
We offer a 30-day return window for unworn items with original tags attached. Please note that for safety reasons, helmets and certain protective gear cannot be returned once they have been worn or the tags removed.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package leaves Gasoline Alley.
Do you offer international shipping for Harley-Davidson® merchandise?
Due to dealer agreements, some Genuine Harley-Davidson® products may have shipping restrictions. Please check the specific product description or contact our support team to verify if we can ship to your country.
Are the products sold on your website authentic?
Yes, Gasoline Alley Harley-Davidson® is an authorized dealer. Every item we sell, from leather jackets to collectables, is 100% authentic licensed Harley-Davidson® merchandise.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure and seamless checkout experience.